Friday, November 18, 2016

What's your IQ level?




When you see this label stuck on a food packaging, what do you think it means?





RM3.50 per pack and expires on 30 December 2016 right?

If so, you are just like me. Like the shop called me '头脑进水'. In simple English, it means stupid or moron. 

My overseas friends were visiting in  mid July and asked me about the candied coconut strips. 

I used to have these when i was a kid. It was common and i remember having these during movies. Time has changed and kids don't eat these anymore. I couldn't recall when these started to become uncommon so when my friends read somewhere that these are the local candy to get, I went everywhere looking for them.

When i finally found this shop in Padungan, a few shops away from the police station, i was sOoooo happy! I was even happier when i found that they could be kept until 30 December 2016. I immediately bought the remaining 7 packets. The lady boss told me they could be the only shop selling these and these are made by an old grandma. I felt so lucky.

After 3 weeks, the night before my friends' departure, they returned the candied coconut strips to me and said they are not bringing them back because the coconut strips are mouldy. I was shocked and embarrassed. Shocked because i was 'told' that they would be good until 30 Dec! Embarrassed because I had given something foul as gifts @-@

Initially I thought of just throwing them away since it's not a lot of money. Then I thought i should at least let the shop knows in order to improve so other customers do not suffer the same... 

One lunch time, I decided to quickly drive to the place to give my feedback. I showed the unopened packets of mouldy coconut strips to the owner. She was unhappy and said i should've gone back after 3 days of purchase. She said she can't do anything now. I told her nicely that, i didn't return within 3 days because they weren't mouldy yet. And the fact that her label indicated that these could last until 30 December, they should rightly stay good until then. Thus it doesn't matter when i come to do the return as long as it's before 30 Dec 2016. 

Then she raised her voice a bit and said i shouldn't believe the date on the label because they couldn't leave that part of the label blank, so they "simply" put something. I was a bit shocked to hear that honestly. SIMPLY put?! Is that even a valid excuse? Instead of being apologetic, she BLAMED me, the consumer for TRUSTING a label put by her shop. Is this even logical? 

I looked at her with disbelief. Does she know what she is talking about? I could've reported such irresponsible act to the consumer protection agency! 

One of her staff then came to me, TRYING to EXPLAIN to me about their SOP.

She said that the goods here are handmade. They label the packets themselves. Apparently, they needed to put "something" on the top of the label so at that time, they put 30.12.2016 BUT that DOESN'T mean these things can last until that date because they are handmade and they don't use any preservatives, so we CANNOT expect these to last until the stated date. 

I see... So i have been misled and it is my fault.

She further pointed out that I SHOULD HAVE put these in the fridge if I don't consume them in the next few days after the purchase because these are handmade and don't contain any preservatives (yep, she kept emphasizing on this). Great, I didn't know that, to buy from this shop, I SHOULD know many things which are NOT made known to me.

Hmmmm... Somehow these explanations didn't sound convincing. It puzzled me even more,  if they know that these things couldn't last that long, i don't understand why they would want to put a date which would mislead consumers.

I'm not an expert in this area and definitely rely on their labels. I SINCERELY put my trust on them. 

But the staff wasn't happy that I believed what was stated on their label. She called me ‘tou kak gim zui' (hokkien for 头脑进水, stupid/moron) for being so naive.

At this point, the lady boss shooed her away. She told me to ignore her staff for she is a bad tempered person. Well, whether bad tempered or not, i do not care. i just think it's interesting that there are people out there who say the weirdest things and still think they are right. 

Or am i really the weird one in this case?

I decided to verify my IQ level. I showed this to my colleagues and friends and asked what they think this means. Sad to say, we are all a bunch of  头脑进水 (stupid/ moron), as the staff puts it.

Are you in my club too?



p/s: i don't usually complain. Look, i don't even have a proper post labels to label this post! haha...

4 comments:

Jane Jane said...

To give your post a title is very simple wah, just label as a bunch of moron or tao kak gim zui. hahaha.. sadly, i'm in the same category as well.

dont know why this type of non sense intrigued me...if i were you, i would have said a lot of sarcastic things like..oh, like that hia, maybe the hand-made, no preservatives info should be put on the packet for tao kak gim zui people like us..am sure you and the owner are the only ones with tao kak dry dry lo.

if she said more, i would have said, ya, that made sense, let's record what u said and have 3rd party verified, then we shall see who is the one with tao kak gim zui lo.

yup, sad to say, i'm at the same level as the staff...haha...intriguing though~

jenn said...

jane, you tou kak gim zui ah. you are "supposed" to know, they no need to label one. and even if they do label it, do not trust it anyway. That's what they implied.

im peace maker, next time i be sure to send you to be my spoke person ya hahaha

LJ said...

WALAO! made my non exist lp also get fire up! what kind of moron is that? if want simply put, than put 00-00-0000 or anything nonsense lah! Xiao! n still dare to scold customer! Lucky for her to meet someone so nice like you, if she dare to speak like that to YK, she'll eventually tao kak gim zui.

Obviously u can see that I am in the category.

jenn said...

hahahaha lj, i wonder what will happen if you and jane were there instead... maybe famous in youtube liao hahaha...

i think maybe she is right. i really tou kak gim zui for being so nice @_@ but when arguing with ppl with no logics, it means a never ending war... i rather go back and sleep than waste my time 'reasoning' with the unreasonable